Position: IT Systems Administrator

Reports to: Senior Director of Technology

Location: Hybrid position in Oak Brook, IL office Monday, Wednesday & Thursday. Remote Tuesday & Friday.

Introduction

Join our team as an IT Systems Administrator and jump-start your career in information technology. This role offers the unique opportunity to handle a wide array of technical challenges across IT infrastructure, cybersecurity, application support, and more. Ideal for dynamic individuals who thrive in diverse environments and are eager to develop their technical skills in a collaborative setting.

Key Responsibilities:

• Network Management: Monitor, maintain, and optimize network performance and security to ensure seamless connectivity.
• System and User Support: Install, configure, and troubleshoot various IT systems including hardware, software, and peripherals. Address and resolve user issues swiftly to minimize downtime.
• Security and Compliance: Implement robust security measures and protocols to protect system integrity against cyber threats. Manage user access and permissions.
• Training and Development: Educate end-users on the effective use of new technologies and systems to enhance operational efficiency.
• Vendor Collaboration: Work closely with vendors and external IT service providers to support system enhancements and troubleshooting.
• Documentation: Maintain clear and comprehensive records of technical processes and solutions to facilitate knowledge sharing and continuity.

Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Network Administration, Computer Science, or related field preferred; equivalent practical experience also considered.
• Experience: 2-3 years experience supporting IT, managing networks, working in Azure Entra ID / Office 365
• Technical Skills: Familiarity with networking fundamentals (TCP/IP, DNS, routing), Microsoft Active Directory, and cybersecurity best practices.
• Soft Skills: Excellent analytical, problem-solving, and communication abilities. Must be able to work both independently and collaboratively.
• Attitude and Aptitude: Strong work ethic, eager to learn, and committed to providing top-notch customer service.